Get in touch.

Contact us for any further questions, possible problems, business partnerships or just to tell us how much you love your McCulloch steam cleaner!

Multilingual Service Available

Our consumer service advocates can access interpretive services to communicate with you in your preferred language. When calling our advocates, please let us know your preferred language in English and stay on the line while our agents connect with an interpreter.

Need warranty help?

To start a warranty claim, please click the link below.

Contact Us


Telephone: 800.711.6617
Mon-Fri  7:30a-5:30p CT
(Closed from 11:30a-12:30p)

MULTILINGUAL SERVICE AVAILABLE

[email protected]

To better assist you, please provide model/type, full serial number (e.g. AUG18-123456), name, complete address, and phone number in your email.

Holiday Closings


McCulloch Steam will be closed the following dates in observance of these holidays in 2024:

January 1: New Year’s Day
February 19: President’s Day
March 29: Good Friday
May 27: Memorial Day
July 4–5: Independence Day
September 2: Labor Day
November 28–29: Thanksgiving
December 24–25: Christmas

Let’s Chat


We’re ready for your questions
Mon-Fri 8:00a-5:00p CT

Visit Our Location


415 East 13th Street
Andover, KS 67002

Mon-Fri 8:00a-5:00p CT

Get Directions

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Flat Rate Shipping

Only $5 for $78.99 & under. Free for $79 & above — U.S. only, not in Alaska and Hawaii.

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30-days Money Back

Sometimes you change your mind, that’s okay! Learn more.

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2 Year Warranty

Up to 2 years of satisfaction guaranteed. Learn more.

Answers to your questions.

Take a look at our FAQ section. Most of your questions can be answered there. If not, get a hold of our Consumer Service team and they’ll get you taken care of.